trust & safety

trust & safety

Privacy polocy

1. Introduction

This section explains how personal data is collected, used, and protected when visiting the Website.

Respect for confidentiality, data protection, and privacy is a core principle of my professional Trust & Safety activity.

Personal data is processed transparently, securely, and in accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR), where applicable.

2. Data Controller

The data controller is: Rohy Tiaray RAMALANJAONA

Independent Trust & Safety Consultant

Email: contact@trust-safety.pro

3. Personal Data Collected

3.1 Data You Voluntarily Provide

When using the contact form or sending a direct inquiry, the following data may be collected:

  • Full name
  • Company or platform name
  • Professional email address
  • Role or job title (optional)
  • Message content
  • Selected options related to your request

No sensitive personal data (within the meaning of Article 9 GDPR) is intentionally collected.

3.2 Automatically Collected Data (Cookies & Analytics)

When visiting the Website, limited technical data may be collected, including:

  • Anonymized IP address
  • Browser and device type
  • Pages visited
  • Navigation behavior
  • Approximate geographic location (country/region level)
  • Time spent on pages

Analytics data does not allow direct identification of individual visitors.

This information is used solely for:

  • Audience measurement
  • Website performance improvement
  • Security monitoring

4. Cookies & Analytics

4.1 Analytics cookies are not activated by default.

Upon your first visit, a consent banner allows you to:

  • Accept analytics cookies
  • Refuse analytics cookies

If analytics tools such as Google Analytics (GA4) are used:

  • IP anonymization is enabled
  • Advertising and remarketing features are disabled
  • Data is used exclusively for statistical purposes

You may withdraw consent at any time through your browser settings or cookie management interface.

4.2 Security Tools – Google reCAPTCHA

To protect contact forms against automated abuse and spam, this Website uses Google reCAPTCHA, a security service provided by Google LLC.

reCAPTCHA may process certain technical information, including:

  • IP address
  • Browser and device characteristics
  • Interaction behavior on the Website

This processing is carried out for the sole purpose of distinguishing legitimate human users from automated systems.

The use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.

Data processed by Google may be transferred outside the European Union under appropriate safeguards in accordance with applicable data protection regulations.

5. Legal Basis for Processing

Personal data processing is based on:

  • User consent
  • Legitimate interest (professional communication and website security)
  • Contractual necessity (where applicable)

6. Data Retention

Personal data is retained only for as long as necessary to:

  • Respond to inquiries
  • Manage professional follow-ups

Unless a professional relationship is established, data is not retained beyond a reasonable follow-up period.

Analytics data retention follows the configuration of the analytics provider.

7. Data Sharing

Personal data is not sold or rented.

It may be processed by third-party service providers strictly for:

  • Website hosting
  • Analytics services (when consented)

Third-party providers process data solely on documented instructions and under appropriate confidentiality and security obligations.

No Trust & Safety operational data, client information, enforcement logic, or internal moderation processes are disclosed or reused.

8. Data Security & Confidentiality

Appropriate technical and organizational measures are implemented to protect personal data against:

  • Unauthorized access
  • Alteration
  • Disclosure
  • Loss

Confidentiality-by-design principles apply to all activities associated with this Website.

9. Your Rights

In accordance with applicable data protection regulations, you may:

  • Access your personal data
  • Request correction or deletion
  • Request restriction of processing
  • Withdraw consent at any time
  • Object to certain processing activities
  • Request data portability (where applicable)
  • Lodge a complaint with a competent supervisory authority

Requests may be sent to: contact@trust-safety.pro

Requests will be handled within one month of receipt, in accordance with applicable data protection regulations.

10. Updates

This Legal Notice & Privacy Policy may be updated at any time.

The most recent version will always be available on this page.

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